Frequently Asked Questions
- Q: What occurs in the event of trip cancellation?
- A: In the event that the skipper cancels the trip, you will have the option to receive a refund of any deposit made or choose to reschedule for another day. However, if you unexpectedly cancel, please note that all deposits will be forfeited. We appreciate your understanding in this matter.
- Q: Am I able to choose our destination?
- A: Yes. You can specify your preferred destination at the time of booking, and we will make every effort to accommodate your choice.
- Q: May I bring alcohol on the boat?
- A: Certainly, alcohol is allowed in moderation. However, kindly ensure that you obtain clearance from the skipper before bringing any onboard.
- Q: Is smoking allowed on the boat?
- A: We kindly request that you refrain from smoking as our boat maintains a non-smoking policy, considering the comfort of all passengers. Thank you for your understanding.
- Q: Is there a nearby place around the marina where I can purchase food and beverages or access cash?
- A: Yes. The marina is conveniently located within a less than 5-minute walk from the town centre, where you can find cash machines, fast-food options, cafes, newsagents, and more. Additionally, the marina itself features an onsite cafe that serves tea, coffee, and snacks for your convenience.
- Q: Can I have control over the departure times? Is this permissible?
- A: Yes. You are welcome to express your preferred departure times at the time of booking, and we will make every effort to accommodate your request. Our goal is to ensure your day is as enjoyable as possible.
- Q: Can you supply directions to the boat?
- A: Yes here is a link to the marina web site it has lots of information including directions www.premiermarinas.com
- Q: What should I do if I experience sea sickness?
- A: If you anticipate the possibility of sea sickness, it is advisable to take over-the-counter medication. For those on prescription medication, please consult with a pharmacist beforehand. To minimize the risk, avoid alcohol, ensure you have breakfast, and stay hydrated. In the event that you do become seasick during the trip, kindly communicate with your colleagues. The skipper and crew will monitor your condition, and a return to port will only be initiated if your well-being becomes a concern in our opinion. Please note that the full fee for the day will be applicable. Your safety and comfort are our top priorities.
- Q: Is it possible to hire fishing tackle directly from the boat?
- A: The use of rods and reels is already included in the boat hire charges for your convenience.
- Q: Is it permissible to bring children?
- A: You are more than welcome to bring the entire family, including children. Our boat is designed with easy access doors on both sides, eliminating the need to climb over gunwales - simply open the door and step on board. Children must be supervised at all times. We look forward to accommodating your family on board for a memorable experience.
- Q: Are there restroom facilities available onboard?
- A: Yes, we provide clean and modern toilet facilities along with a convenient hand wash basin for your comfort.
- Q: Is tea and coffee available on board?
- A: Certainly! We offer a continuous supply of tea and coffee. Additionally, if you notify us in advance, we can make arrangements for soft drinks to be available during your trip.
